Warranty Terms and Conditions

Warranty Coverage

• We offer a two-year warranty on all products from the date of purchase.
• Throughout the warranty period, we will provide free replacement parts or products depending on the nature of the damage. If a part is replaceable, it will be sent to you at no cost. In cases where parts cannot be replaced, the entire product will be replaced.

Eligibility

• This warranty is applicable solely to products purchased through our official sales channels.
• Products acquired from third-party websites or retailers are not eligible for warranty coverage.

Claim Process

• To initiate a warranty claim, you must provide your order number or purchase receipt.
• You are required to submit a photo or video of the damaged or defective parts when requesting a replacement.

Exclusions

• The warranty does not extend to issues resulting from misuse, accidents, alterations, or other factors outside our control.
• If you are unable to provide the order number or purchase receipt, we will not be able to process a warranty claim. However, you can still reach out to us for assistance with replacement parts.

Limitations

• This warranty is restricted to defects in materials, workmanship, or delivery-related issues.
• Free replacements are available only for products that exhibit such defects.

For warranty claims or additional support, please reach out to our Customer Service Team.