FAQs
We have a 30-days return policy. For more details, please kindly click HERE.
We have 2 years warranty from the purchase date. During the warranty period, we are committed to providing replacement parts in the event of any defects in material, workmanship, or delivery issues.
The warranty activation is not compulsory. However, we'd recommend submitting it due to future's use. Since the order number will be required for any warranty request, submitting this form will help us keep track of your orders and assist you further then.
You can register your Warranty Activation HERE
Please kindly visit the webpage of each product to learn more about its availability.
The product has most likely been discontinued. Contact our Customer Serve to find out more.
It will depend on our manufacturing process for each product. You can contact our Customer service for further information and request a notification once it is back in stock.
We have 3 warehouses located in the US (FL, GA and CA) and a warehouse in Canada (ON). Depending on the availability of the products in each warehouse, we will have your order shipped out from the nearest one.
Normally, it may take 3-7 business days after departing our facility. For more details, please click HERE
At this time, LNC is not making international deliveries. We are now only available for shipping in the US and Canada.
Please kindly contact our Customer Service and provide your order number for further assistance.
We do sell replacement parts for our products. However, if you do not see a suitable option on our website, please contact our Customer Service for further assistance.
The image on our website is only for display purpose since we have so many type of glass shades/globes. To ensure we will send you the correct one, please kindly leave a note of your light's item number "A0xxxx"
We have a 30-days return policy. For more details, please kindly click HERE.
We have 2 years warranty from the purchase date. During the warranty period, we are committed to providing replacement parts in the event of any defects in material, workmanship, or delivery issues.
The warranty activation is not compulsory. However, we'd recommend submitting it due to future's use. Since the order number will be required for any warranty request, submitting this form will help us keep track of your orders and assist you further then.
You can register your Warranty Activation HERE
Please kindly visit the webpage of each product to learn more about its availability.
The product has most likely been discontinued. Contact our Customer Serve to find out more.
It will depend on our manufacturing process for each product. You can contact our Customer service for further information and request a notification once it is back in stock.
We have 3 warehouses located in the US (FL, GA and CA) and a warehouse in Canada (ON). Depending on the availability of the products in each warehouse, we will have your order shipped out from the nearest one.
Normally, it may take 3-7 business days after departing our facility. For more details, please click HERE
At this time, LNC is not making international deliveries. We are now only available for shipping in the US and Canada.
Please kindly contact our Customer Service and provide your order number for further assistance.
We do sell replacement parts for our products. However, if you do not see a suitable option on our website, please contact our Customer Service for further assistance.
The image on our website is only for display purpose since we have so many type of glass shades/globes. To ensure we will send you the correct one, please kindly leave a note of your light's item number "A0xxxx"